Exhibitors
My metrics and reporting are not working or displaying the way I want
The most common problem with the metrics dashboard is it won’t let you pick the date you want metrics for - this is an issue with chrome - try switching to another browser like firefox, the metrics dashboard works much better in firefox. Generally, ...
Why isn't my booth in the scrolling hall in the preview link?
Our team sets up the scrolling hall close to the date of the show. Since you are looking at a preview link it may not yet be in the hall. At this point you should just make sure your booth looks and works the way you want it to and when show day ...
How do I access my reports and metrics?
Here is a brief video explaining how you access your reports and metrics after or during a show: Video - Metrics & Reporting Demo for Virtual Small Business Expo Exhibitors
Why can't I get into my booth?
If you are able to see your booth on a show day but you are missing access to the booth chat tools you can submit a request to have your email address added as a booth representative by using the day of show change form here: ...
Virtual Show Floor Placement
The directory and booths on the show floor preview will only be showing the next available show. You will not be able to see the final booth placement on the show floor until the day of the show. The Graphics Department will continually update the ...
Link to Virtual Booth
Hello - All links inside the platform are dead until the show days 10-7:30 PM (EST on National Shows/Actual time zone in local shows). We recommend you funnel your customers to the login / register screen at the entrance of the expo and bring your ...
Can I visit other booths as an exhibitor?
Yes, you can go into other booths , but your functionality will be as an attendee. But don't worry, once you go back to your booth, you will still have access to the Booth Rep dashboard for your booth.
How long will I have access to my booth?
Only during event times, however you can download your report data indefinitely using your booth builder admin log in that you received via email.
Can I link directly to my webinar? How do I tell people to sign up for it?
Yes, all of the webinars are listed here: http://smallbusinessuniversity.online You can also use our easy email & social media image creator to create custom html emails and social media graphics to promote your Booth & Webinar! ...
Can I link directly to my booth so I can blast out to my database?
Yes go to your booth and send the link URL right in the browser window!
How do I get into my webinar?
You should have received an email from webinar.host@bigmarker.com with your log in details. If you still can't get in please submit a ticket and someone will reach out to you. Be sure you have the latest version of Chrome Installed. Complete our ...
Where do I log into the show if I am an exhibitor?
https://www.thesmallbusinessexpo.com/virtual-attendee-login/ (Note: You are only able to log in during Show Hours. Do NOT use the Preview Link provided above. That is a Preview Link and not for the actual Show. Once you log in during show hours, ...
I'm having trouble with my booth chat
To become a Booth Chat Representative you should have been added during the initial setup of your virtual booth. If you have been added you will notice that you have a button on the top right corner of your booth that says: "Rep Dashboard" If you do ...
I can't find my booth, Is there a directory?
Yes, the directory is accessable by clicking on the "Exhibitor Hall" button on the bottom of the page then you will see "Choose an Exhibitor" located near the top middle of the hall.